Updated Lead4Pass 1Z0-1003-22 Dumps Latest Version With 1Z0-1003-22 Free Exam Questions 2023-02
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Sample questions of the 1Z0-1003-22 free dumps
Question 1:
Which two statements are true regarding OIC-OFSC integration?
A. The OIC platform can only use SOAP-based adapters for OFSC integration; REST-based adapters will not function for the product combination.
B. Each external system will still require custom code to integrate with OFSC, but OIC will provide a structural framework for the OFSC Inbound and Outbound APIs.
C. Field mapping and process flow between OFSC and external systems can be accomplished through OIC\’s GUI.
D. The OIC platform can only use REST-based adapters for OFSC integration; SOAP-based adapters will not function for the product combination.
E. Using OIC to integrate OFSC with a customer\’s systems removes the need to develop custom middleware to integrate each system.
Correct Answer: CE
Question 2:
Which two statements are true regarding managing inventory in OFSC?
A. Resources can share inventory when using OFSC Collaboration.
B. The only inventory pools are “customer”, “resource”, and “installed”.
C. Inventory can be added to a bucket on the Resource Tree and shared among all child resources.
D. Resources can share inventory when they are working as a team.
Correct Answer: BD
https://docs.oracle.com/cloud/august2017/fieldservicecs_gs/FACMU/CoreManage8.htm#FACMUconcept_xgr_bmq_gs
Question 3:
Your customer wants their technicians to see the same activity data in their Service within their Activity List
in OFSC Mobility.
Which configuration supports this requirement?
A. Add the “Activity” property to the Request Grid context in Mobility.
B. Add the appropriate activity properties to the Request Grid context in Mobility.
C. Add the “Activity” property to the “Identify service request by” identifier context.
D. Add the appropriate activity properties to the “Identify service request by” identifier context.
Correct Answer: A
Question 4:
A company needs its mobile workers to be able to see which unassigned activities are located within a specific radius of their own location so that they can potentially assign and perform those jobs if they happen to have time along their routes.
Which option addresses that configuration requirement?
A. Add the \’Nearby Activities1 action to the Activity List context for the mobile workers\’ User Type and set the specific radius via the \’Nearby Radius\’ parameter on the Business Rules screen.
B. Add the \’Nearby Activities\’ action to the Activity List context for the mobile workers\’ User Type and set the specific radius via the \’Nearby Radius\’ parameter on the Display screen.
C. Enable the \’Nearby Activities\’ screen within the Main Menu context for the mobile workers\’ User Type and set the specific radius via the \’Nearby Radius\’ parameter on the Business Rules screen.
D. Enable the \’Nearby Activities\’ screen within the Main Menu context for the mobile workers\’ User Type and set the specific radius via the \’Nearby Radius\’ parameter on the Display screen.
Correct Answer: D
Question 5:
Your customer wants their field technicians to identify potential upsell opportunities for a premium service they offer by asking their customer whether they would be interested in receiving a free three-month trial.
The technician needs to capture and validate customer details to complete this three-month trial. Which three configurations meet this requirement?
A. Create a File property with a Signature element for customers to complete if they are interested in receiving the trial.
B. Create a String property with an Email element and use Formatting to ensure that only a valid email address can be entered if the customer would like to receive additional information.
C. Create a String property with a Phone element and use a Regular Expression to ensure only. properly formatted phone number can be entered if the customer would like to receive additional information
D. Create an Enumeration property with two radio buttons, one for “Yes” and another for “No”.
E. Create an Integer property with two checkboxes, one for “Yes” and another for “No”.
Correct Answer: ABD
Question 6:
A customer plans to use the Core REST API \’JulkUpdate\’ command for loading activities into Oracle Field Service Cloud (OFSC).
Which two statements are correct regarding how OFSC processes these requests?
A. The request is processed as multiple transactions, meaning one could fail while others process successfully.
B. If no activity is found matching the key field value in the request, then a new activity will be created.
C. If no activity is found matching the key field value in the request, then the transaction fails and returns an error.
D. The request is processed as a single transaction, meaning if one activity fails to process, then the entire transaction fails.
Correct Answer: B
Question 7:
Which two statements are true regarding the correlation between launch conditions and message scenarios within OFSC?
A. A given launch condition can be assigned to multiple message scenarios simultaneously.
B. A given launch condition can only be assigned to one message scenario at a time.
C. A given message scenario can only include one launch condition at a time.
D. A given message scenario can include multiple launch conditions simultaneously.
Correct Answer: BD
https://docs.oracle.com/en/cloud/saas/field-service/18a/famsc/message- scenario-configuration-guide.pdf
Question 8:
Your company has three different levels of \’VIP\’ customers – Gold, Silver, and Bronze.
There is a read-only \’VIP Levef property where one of these options will appear on the \’Edit/View Activity\’ form of every applicable activity.
Any Gold VIP customers should be offered a free three-month streaming VoD service trial as a token of appreciation.
If they accept, a record of that must be maintained. A \’ VoD Service Trial\’ Integer check box property has been created.
What must you do in order to ensure that the checkbox is visible on the Edit/View Activity form only for Gold VIP members?
A. Create a filter to only show the \’VoD Service Trial\’ property if \’Gold\’ appears on the Edit/View Activity form.
B. Use a regular expression to limit valid entries for the \’VoD Service Trial\’ property to \’Gold\’ only.
C. Add the VoD Service Trial\’ property with a default value of \’Gold\’ to the Edit/View Activity form.
D. Add the \’VoD Service Trial1 property with conditional visibility to the Edit/View Activity form.
Correct Answer: B
Question 9:
What functionality does \’Automatic Ordering\’ enable when checked within the routing plan\’sAssignment Parameters?
A. When the routing plan runs, all of the activities assigned by routing will be ordered by their priority.
B. When the routing plan runs, ordered activities will be considered for the assignment, and not- ordered activities will remain in the bucket.
C. When the routing plan runs, it will assign an order of not-ordered activities from the bucket and order not-ordered activities previously assigned to resources.
D. When the routing plan runs, it will assign non-scheduled activities among other activities scheduled for that day.
Correct Answer: D
Question 10:
Your customer has received some complaints about certain resources, and that information has been recorded within their CRM system.
They want to pass this information along when activities are booked and sent to OFSC so that it can be used as a routing constraint for any of their customer-facing Activity Types.
Which standard Activity Type features must be enabled to support this requirement?
A. “Allow creation in buckets” and “Allow move between resources”
B. “Allow creating from incoming interface” and “Support of preferred resources”
C. “Allow to create from incoming interface” and “Allow move between resources”
D. “Allow Mass Activities” and “Support of preferred resources”
Correct Answer: A
Question 11:
Which two statements are correct regarding activity assignment via Collaboration?
A. An activity dragged and dropped into a Collaboration chat with a resource must be accepted by that resource in Oer for it to be assigned.
B. An activity broadcasted via Collaboration as part of an Immediate routing plan schedule gets assigned to the first technician to accept it.
C. An activity broadcasted via Collaboration as part of any type of routing plan schedule gets assigned to the first technician to accept it.
D. An activity dragged and dropped into a Collaboration chat with a resource can be automatically assigned without the resource having to accept It.
Correct Answer: AB
Question 12:
Your customer requires the option for supervisors to “supervise” Junior engineers as they are performing certain activities.
For this functionality, you have created a new “Supervision” internal activity to manually link these activities so they start at the same time by different resources.
Which option is a valid way to configure this?
A. Create a new (related) Link Template with a “Different Resources” Assignment Constraint.
B. Create a new (simultaneous) Link Template with default values.
C. Create a new (simultaneous) Link Template with a “Different Resources” Assignment Constraint.
D. Create a new (related) Link Template with default values.
Correct Answer: A
https://docs.oracle.com/en/cloud/saas/field- service/18a/face/working-with activities.html#t_createActivityLinkTypes
Question 13:
Your customer wants to configure an inner step message (“B”) to send an email if a previous message (“A ) has Failed.
Which statement explains how this can be supported?
A. In the Message Scenario screen\’s Blocking Conditions tab of message B, add a condition that blocks the message when the message A\’s status is NOT IN failed.
B. In the Message Scenario screen\’s Next Steps tab of message A, add message B as the Next Message Step with the final status “Failed”.
C. In the Message Scenario screen\’s Next Stepstab of message B, add message A as the Next Message Step with the final status Failed”.
D. In the Message Scenario screen\’s Blocking Conditions tab of message B, add a condition that blocks the message when the message A\’s status is NOT IN sent.
Correct Answer: B
Question 14:
The “Activity has not been started X minutes after ETA” display warning is set to 10 minutes. An activity\’s ETA is 9:00, the current time is 9:20 and the activity has not yet been started. Which warning will take place as a result of that configuration setting?
A. The activity turns red and a Resource Tree warning appears.
B. The activity turns red, a Resource Tree warning appears, and a message scenario is launched (if configured).
C. The activity turns red, a Resource Tree warning appears and a message scenario is launched (if configured).
Correct Answer: C
Question 15:
Which two statements are correct about Daily Extract and BI Cloud Service (BICS) outbound integration channels?
A. It is possible to name the entity tables and corresponding fields for reporting when configuring Daily Extract and BICS outbound integration channels.
B. While Daily Extracts include data from the previous day, data can be sent through the BICS channel once per day or in real time.
C. Daily Extract and BICS channel configurations for a specific data set must contain the same fields.
D. A given data set can only have one associated Daily Extract channel configuration and one associated BICS channel configuration.
E. It is possible to clone the Daily Extract channel configuration for use with the BICS channel and vice versa.
Correct Answer: DE
https://docs.oracle.com/en/cloud/saas/field-service/18c/faded/about-daily- extract. html#about-daily-extract
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